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Metal Casting Technologies : December 2007
METAL Casting Technologies December 2007 64 Back to the TOP MANAGEMENT The integrity of the offices of Secretary and Treasurer are so important that they are held responsible by law, even if they engage in dishonest practices under instruction of the President or Board of Directors. It is not difficult to word the minutes of a meeting, or to omit certain words or statements, so as to play into the hands of some individual or group to the harm of others. Upon the accuracy and truthfulness of the Treasurer's reports, the fair operation of the Company largely depends. And now we come to the finally responsible head of all these departments, namely, the President and Managing Director. Upon him, more than all the others, depends the setting up of the standard of honesty in the ultimate. What the President does today, the man who numbers the castings will do tomorrow. That is to say, the idea that motivates the President's action will eventually influence the youngest employee in the Company. No president can manage at his best unless he has the respect of his employees and nothing engenders respect like the reputation for honest, honorable dealings with high and low alike. It is this opportunity which business offers for influencing men that should be one of its greatest appeals to character builders. This brings to mind the President of the last Company I worked for as a second-line executive. He was a no-nonsense manager, strict but very fair in his management. He was self- disciplined, so everyone else under him had to behave as expected and he was honest in his business dealings. This was the reason everyone respected him with awe. In short, he set the tone for the whole Company and the whole Company responded. He steered the Company to be the best in its industry with a reputation for high quality, reasonably-priced products making it the leader in its type of business, garnering 40% of the market. He was so good and dependable that the foreign company which our Company represented in the Philippines granted our Company an unbelievable credit line: payments for supplied parts for final assembly and marketing became due only 300 days after acceptance of delivery! And it took only one month after receipt to assemble these supplied parts, market the finished products, and convert them into cash. Our company did not have any cash flow problems. It was during this time that the Philippines stood second to Japan in industrialization, ahead of all the other countries in Asia. This was disrupted only by the "Bloodless Revolution of 1986" that changed the administration in our government. "C'est la vie, c'est la vie!" Behind the President is the Board of Directors and great is their responsibility. The extent to which they are considered to be honest, honorable men, determines the investment of capital by shareholders, rich and poor alike. How important that these men should, in very truth, be what they are thought to be, or as Socrates said, "Study to be what you wish to seem!" THE CUSTOMER Let us now turn from the Manufacturer to the Customer. The starting point of the foundry business is the drawing made by the designer for the casting required. It is not fair for him to make a design without regard to the limitations of the molding process available. He should see (or if his knowledge does not cover this field, he should consult with those who have it) that the casting is so designed that it can be made at the reasonable price desired by his Company's Purchasing Department. This means consultation between the Customer's Designer, the Patternmaker (here assumed to be an independent patternmaker), and possibly the foundry representative. The Customer is then in a position to honestly call for competitive bids. It will sometimes happen that the Patternmaker will change, in some measure, the construction of the pattern with the view, as he thinks, of saving weight in the casting or some cost in producing the pattern. This results in a pattern from which no ordinary foundry could produce a satisfactory casting. The Patternmaker is not following the real principle of candid dealing or common fairness which, as we have seen, are synonyms for honesty. The Customer's Purchasing Agent is to his Company as the Foundry's Purchasing Agent is to the foundry, namely the one who can really build up a reputation for square dealing or otherwise. His temptations are the same as his colleagues if the Foundry Salesman is not a man of integrity. It must be impossible to "buy" his order. The Salesman must feel secure as to the confidentiality of his tender. How easy to tell Mr.